Several models have been identified by the communication
theorists to depict human perception. All models include at least three elements:
a receiver, a message and a source.
Here we will discuss several types of communication model
such as:
- Aristotelian Persuasion Model
- Hovland Model of Communication
- The Newcomb interpersonal model
- Shanon and weaver’s information theory model
- Collin’s and Guetzkuw’s Groups Communication model
- Thayer’s Organizational Model
- Wenburg and Wilmot’s Transactional Model
(1)
Aristotelian Persuasion Model: It
is the oldest and simplest model of communication. Here the form of
communication observed by Aristotle is persuasive in nature. In this model the
messages flow in a one way process. But this model does not include all the
elements of communication. It includes only three elements of communication
such as speaker, message and listener/receiver. This model may be shown in the
following way.
(2)
Hovland Model of communication: This
model of communication is almost similar to Aristotelian persuasion model. The
only difference between these two models is that in Hovland model the listener
will be in a predetermined position. That is, the message is sent to a predetermined
listener. The listener also gives his reaction to the speaker. This model may
be shown in the following way:
(3)
The New comb Interpersonal Model: The
Newcomb interpersonal model is one of the simplest models of communication.
Suppose A wants to communicate a message to B. But B is not known to him.
Another person X is known to both A and B. Hence, A will communicate message to
B through the help of X. B will also communicate message to A with the help of
the same person X. It will be clearer to us if we go through the following
figure.
(4)
Shanon and Weaver's Information
Theory Model: This model involves an information source which selects a
desired message, a transmitter which changes the message and it is sent through
some communication channel to a receiver to whom the message was originally
intended. This model can be represented by the following figure:
A noise source means any interference with the transmission
and reception of the message. The noise may be of two types
a.
Mechanical Noise : It comes from any
mechanical source.
b.
Semantic Noise : Semantic noise is
the difference between the meaning intended by the sender and the receiver of
the message.
(5)
Collin's and Guetzkuw's Group
Communication Model : It deals with communication in the decision
making group which occurs as a basic part of organizational communication. This
model may be shown in the following way:
As it is seen in the above figure, the top three boxes
represent the source, behavior, and reward associated with the task aspects of
group operation, while the lower three boxes represent the source, behavior and
reward associated with interpersonal aspects of group operation.
Obstacle in the task environment and interpersonal
environment affects the group's interpersonal communication behavior.
(6)
Thayer's Organizational Model :
Organizational model attempts to show or to place the individual communication
efforts within the large organizational communication setting which influences
him or her It is based on levels of communication. The levels are (i)
Organizational, (ii) Interpersonal, (iii) Intrapersonal and (IV) Technological
which are derived from four basic sources or determinants of human
communication behavior. These basic sources are psychological, sociological and
technological.
This model of communication will be clearer to us from the following
diagram:
(7)
Wenburg and Wilmot's Transactional
Model : T h transactional model represents the communication as a process c
simultaneous message exchange. According to Wenburg and Wilmot "All
persons are engaged in sending (encoding) and receiving (decoding) messages
simultaneously. Each person is constantly sharing in the encoding and decoding
process and each person is affecting the others." The transactional model
emphasizes the idea that communication is mutual as well as reciprocal. The
following figure shows a transactional model of communication.
In the transactional model, communication takes place
without sharp distinction between the source and receiver roles. A person
occupies both roles at the sometime although these models—linear, interactional
and transactional, can be applied as accurate description of the communication
process, yet the ranges of application differ. A linear model is very limited
in practice because few instances of human communication truly happen in a
one-way fashion. Giving orders to the subordinates and issuing policy
statements through memorandums or newsletters with no expectation of getting
feedback, appear to be linear. But most organizational communications are interactional
and transactional.
Mediated forms of communication are better performed through
interactional process. Interaction through an electronic or paper medium
separates communicator's from receiver's simultaneous response and structures
communication as a process of message exchange.
The transaction model is most appropriately used in
situations where face-to-face communication occurs through speech and various
nonverbal behaviors. To the extent that each participant in such an encounter
has an awareness of self and others in the situation, the sender (source) and
receiver aspects of human communication are performed simultaneously.
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