A communication model shows the picture of a situation and
also the diagram of the process of communication. Thus a communication model
has manifold uses:
1. Better
understanding: By definition, a communication model is pictorial or
diagrammatic. Therefore, we better understand the situation and process of
communication with the help of a model.
2. Quick
understanding: Usefulness of a model is quickly evident. As we know, a
communication model exhibits the main elements of a communication process. We
can quickly generate an idea in our mind about the utility and effectiveness of
the model through mere eye observation on the model at a glance.
3. Improvement
over traditional models: Traditional organizational models are not
competent to fully display the ongoing flow of messages among the officers and
employees. For example, an organization chart shows the downward flow of a
message and occasionally upward communication from the bottom to the top but
never sideways. But most business is done by horizontal communication among
equal ranking people who are working on problems together. A communication
model displays this horizontal channel between the people at the same level.
4. Identification of noise source: Models also help us
to identify the source of noise or barriers which stand in the way of effective
communication. If we look at the model, we can see where the breakdowns
occurred.
5.
Facilitating communication plan: Models
are used to help us plan communication efforts. If any change is to be brought
about in the policy matters of the organization, you look at the organization
chart, convert it to communication model, look at the media available to the organization
and in the above light, and draw up a plan ensuring a changed policy to
everybody in the organization.
6.
Feedback facility: In the truest sense,
communication is never a one-way process. A communication model through the
display of feedback reminds us that communication is a two-way process. There
are always at least two people and frequently many more involved in the
exchange of a message.
7. Using as a sample : Since a
communication model represents a pictorial statement of the elements of a
communication process, a researcher while conducting research on communication
process, finds it convenient to use a communication model as a sample for the
purpose.
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